Privacy and research notice

What happens to what you tell us

Version 2026-10-a · October 2026

The short version. We use your question to decide what videos to make and to make them. Email and on-air credit are optional. The health background questions are optional too, they're stored apart from everything that could identify you, and they're only used for research after independent ethics review. You can ask us to delete anything.

What we collect

How we use your question

The AI interviewer

The follow-up questions are written by an AI model, Claude, made by Anthropic. To do that, your question and answers are sent to Anthropic's API, which processes them under Anthropic's commercial terms. The AI doesn't see your email, your credit preference or your health background. Please leave out names and other identifying details when you write your question.

When a question comes in, the team gets a copy by email. Before it's sent, the AI and an automatic check remove identifying details such as names, places, dates and contact details from your question and answers. That copy never includes your email address or your health background.

The optional research data

Health Loom hopes the questions people ask, together with anonymous health backgrounds, can become a useful primary source for epidemiology: who is asking about what, and how that lines up with conditions and habits. Here's how we protect it.

Your choices

How long we keep it

We keep questions while they may still become episodes, and contact details until we've told you about your episode or you ask us to delete them. Research answers are kept until you withdraw or the research project ends.

Who can see it

The small Health Loom production team, the service that hosts this website, Anthropic for the follow-up questions and redaction as described above, and our email provider (Resend), which delivers the redacted copy of each question to the team. We don't sell personal information.

Age

This form is for people 18 and older.

Not medical advice

Health Loom provides general education. Nothing on this site or in our videos is a diagnosis or a treatment recommendation. In an emergency, call 911 or your local emergency number. In the US, you can call or text 988 to reach the Suicide & Crisis Lifeline.

Contact

Questions, deletion requests or withdrawal: info@healthloom.com.